Montage Furniture Protection Plans

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Montage

Montage 5 Year Indoor Furniture Plan, $0-$499

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Product information

The Exchange Premium Complete protects your Indoor Furniture purchase for 5 years.


The plan covers:


Mechanical and structural breakdowns to Fabric, Leather, Vinyl upholstery or Solid Surface furniture.

  • Breakage of frames, panels or springs
  • Breakage of sleeper, recliner, lifting, heating and/or vibrating mechanisms
  • Failure of integral electrical components
  • Lifting or incident-specific chipping of veneers or laminates exposing the substrate
  • Warping
  • Loss of silvering on mirrors
  • Seam separation
  • Fading from the sun

A specific Post-Delivery incident which occurs during normal residential use resulting in accidental damage.

  • All stain types
  • Punctures, rips or burns
  • Liquid marks or rings
  • Household heat marks
  • Gouges, dents, scratches or chips that penetrate the finish exposing the substrate
  • Damage caused by nail polish remover
  • Checking, cracking, bubbling or peeling of finish caused by a specific incident
  • Glass or mirror chipping, breakage or scratches
  • Pet damage-single incident

Please see Additional Info tab for important details about the Plan.

Full brochure available here

 

Important Details Regarding The Protection Plans

Registering Your Plan

Have your sales receipt and your Agreement Number available. Go to https://military.montagefs.com, using the Agreement Number fill in the required field and complete the registration process.

To File a Claim

Report covered problems within thirty (30) days of noticing the stain, damage or breakdown in your covered product. Make sure that your plan is registered. Follow the steps above if you have not registered your plan. Have your furniture sales receipt and protection plan ready. To file online visit https://military.montagefs.com or to speak with a Montage Representative Monday-Friday: 8 am-6 pm (CST) call 800-511-8951 or email military@montagefs.com.

FAQs

What furniture is covered under the Protection Plans?
Protection Plans include coverage for all indoor furniture and bedding. See plan agreements for complete details including limitations and exclusions. The Protection Plans DO NOT cover rugs, accessories or bedding accessories.

Why do I need protection for my furniture?
Your furniture is an investment! Accidents happen and the Protection Plans offer the assistance you need. Your furniture will be serviced by furniture experts with an unparalleled reputation for excellent service.

How long does the plan provide coverage?
Coverage extends for the term purchased as indicated on your sales receipt and Protection Plan document. Coverage begins from the original delivery date.

When do I file a claim?
You must report covered problems within thirty (30) days of noticing the incident.

What can I expect if I file a claim?
To expedite the process, you will be asked to fill out a Service Request Form to the best of your ability. This will identify which item(s) was damaged, the extent of damage and when and where the incident occurred. You can also submit photos. This packet will be reviewed to determine the next steps for your claim.